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FAQ
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Frequently asked questions
General
Due to the nature of the items, we are unable to accept returns or issue refunds. In the unlikely event your item has arrived in less than perfect condition, please notify us with relevant pictures and videos within 48 hours of delivery so we have the opportunity to make it right for you.
You can reach us via email at themerchrooom@gmail.com or via phone at +91 9310805524. Our studio hours are 10 am - 6:30 pm IST, Mon-Fri, excluding holidays.
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